Your safety is our top priority. These guidelines will help you enjoy Singles Community with confidence and peace of mind.
Online dating should be exciting, not stressful. The vast majority of Singles Community members are genuine people looking for real connections — just like you. These tips will help you stay safe and spot the rare exceptions. If you ever feel uncomfortable, our team is here to help immediately.
For your first meeting, choose a busy public place — a café, restaurant, or park. Never agree to meet at someone's home or invite them to yours on a first date.
Let a trusted friend or family member know who you're meeting, where you're going, and when to expect you back. Share a photo of your date's profile with them.
Drive yourself, use a taxi, or arrange a rideshare to and from your date. Don't accept lifts from someone you've only just met, so you're always in control.
Never leave your drink unattended, and be cautious about accepting drinks you didn't see poured. Trust your gut — if something feels off, leave.
It's perfectly fine to keep a first date short. Arrange a check-in call with a friend during the date if it helps you feel more comfortable and gives you a natural way to leave.
Before meeting someone, consider doing a quick internet search using their name, workplace, or any details they've shared. It's a normal and sensible precaution.
Never share your home address, neighbourhood, or workplace location in early conversations. Get to know someone well before sharing personal location details.
Never share bank details, PayPal, credit card information, or your national ID number with anyone you've met online. No legitimate match will ever ask for this.
Take time to build trust before sharing your personal phone number or moving to WhatsApp or other apps. Use our in-platform messaging while you're getting to know someone.
Use a strong, unique password for Singles Community and never share it with anyone. Enable any available two-factor authentication options in your account settings.
Romance scams can be sophisticated. Scammers often create detailed, convincing personas and invest weeks or months building a connection before they reveal their true intent. The most common goal is financial. Here is how to spot one:
Many scammers claim to be military personnel, doctors, or engineers working abroad — it's a convenient excuse to avoid a video call or in-person meeting.
Scammers often express strong feelings of love or attachment unusually quickly to create a false sense of intimacy and lower your guard.
Any request for money — regardless of the reason (medical emergency, travel costs, business investment) — from someone you have never met in person is a major red flag.
If someone consistently avoids video calling or always has a reason their camera isn't working, be wary. A short video call is a simple, effective way to verify someone is who they say they are.
If a conversation or situation makes you uncomfortable, take it seriously. You don't need evidence or a "good reason" — your discomfort is enough. It is always okay to stop communicating with someone.
On their profile, tap the menu icon and select "Block." They will no longer be able to see your profile or contact you.
Use our Report a Profile tool to submit a report. Our Trust & Safety team reviews every report within 24 hours. You can also email us at safety@singles-community.com.
If you believe you've been the victim of fraud, contact your local police and, if you sent money, your bank immediately. You can also report online scams to your national cybercrime authority.
You can always contact our team at safety@singles-community.com. We take every safety concern seriously and will respond as quickly as possible.
Singles Community has a dedicated Trust & Safety team that works around the clock to monitor for suspicious activity, review reports, and take swift action against accounts that violate our Community Guidelines. We use a combination of automated systems and human review to keep our community safe.
We are continuously investing in new safety features and will never stop working to make Singles Community a platform where you can connect with confidence. If you have suggestions for how we can improve safety, we'd love to hear from you at safety@singles-community.com.
